CONTACT US
WE’RE HERE TO HELP YOU
Have a question, feedback, or need assistance? We’d love to hear from you.
Fast Response
Within 24 Hours
Friendly Support
We’re here to help
Your Satisfaction
Is our priority
100% Secure
Your information is safe
OUR CONTACT INFORMATION
info@rcaliph.com
support@rcaliph.com
Friendly support team available
Mon – Sat
10AM – 7PM
New York, USA
INSPIRED BY ICONIC SCENTS, CRAFTED FOR YOU.
WHY PEOPLE CHOOSE r-CALIPH SUPPORT
Because you deserve the best experience, always.
FREQUENTLY ASKED QUESTIONS
Find quick answers to the most common queries.
How long does it take to get a response?
Most messages receive a reply within 24 hours during business days.
What is the best way to contact you?
Email is best for detailed questions. For quick order questions, use the contact form.
Do you offer support for orders?
Yes, we can help with order status, returns, exchanges, payments, and product questions.
Can I request a specific fragrance?
Yes. Send us the fragrance name and we’ll guide you if we have a similar option.
Do you offer international shipping?
Please contact our team for current international shipping availability.
NEED HELP WITHYOUR ORDER?
Our team is ready to assist you with orders, returns, payments or any other concern.
TRACK YOUR ORDERHOW CAN WE HELP YOU?
Choose a topic and we’ll get you the right assistance.
Orders & Shipping
Track, modify or cancel an order.
Returns & Refunds
Easy returns & refund support.
Products & Scents
Questions about our fragrances.
Payments & Billing
Payment methods and billing issues.
Bulk Orders
Enquiries for bulk or corporate orders.
Partnerships
Brand collaborations & partnerships.